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Master Explorer
madtrucker
Posts: 25
Registered: ‎12-02-2012
Location: US;
Accepted Solution

Sharing my content

I have been trying to upload my images to Tom Tom home for three weeks. Is the server down or is it me?

 

ERROR: -500/#http://community.tomtom.com/content/sharing/addItem: Error from server: Internal Server Error
Internal Server Error
Error code: HTTP 500
URL: http://community.tomtom.com/content/sharing/addItem
Additional information: info = [object]
info.func = [string] sharing/addItem
info.args = [object]
info.args.deviceserial = [string] RU4470I01908
info.args.devicecode = [string] AKTY2BAN6J
info.args.devicemodel = [string] xl2009_plus_2048_tts
info.args.deviceCapabilities = [string] CarSymbol Caymann Documents Durham HomeBackup InternalFlash Itinerary Leeway LinkVolumeToSpeed MapOverlays MapShare MultipleMaps Newyork NotAutomotiveEmbedded PermanentMapCfg PlusEphemeris PlusFixedSafetyCameras PlusFuelPrices PlusMobileSafetyCameras PlusOrRDSTMCTraffic RDSTMC RichPOI SDK SDSlot SettingsOverride StartupImage SupportGetAMap SuspendImage TTS TTSCompressed TTSLoquendo700 Traffic USBAccessories VoiceBrowser WarningSounds screensize=480x272
info.args.deviceParameters = [string] {"ApplicationVersion":"576030.2","ApplicationVersionVersionNumber":"9061","VehicleBrand":"","VehicleModel":""}
info.args.additionmode = [string] newitem
info.args.userid = [string] Anthony from BI

info.method = [string] POST
info.useCache = [string] false
info.dryRun = [string] false
info.xmluploadbody = [xml] <addItem>
  <suspendscreen idstr="USF_Holland_logo" version="1">
    <title xml:lang="en-US">USF Holland logo</title>
    <description mimetype="text/plain" xml:lang="en-US">USF Holland logo</description>
    <size>393216</size>
    <width>480</width>
    <height>272</height>
    <supplier sharing="true" sourcedevice="OB7YKGZl2AscHGCWNq8gEKn5obs=" id="device-OB7YKGZl2AscHGCWNq8gEKn5obs=">
      <name>TomTom Community User</name>
    </supplier>
    <author anonymous="false">
      <name>Anthony from BI</name>
    </author>
    <sharing>
      <tags>USF Holland logo</tags>
      <category id="other"/>
    </sharing>
    <download>
      <url location="sharedfile:none" size="0" content="main"/>
    </download>
  </suspendscreen>
</addItem>

Severity: 1105
Stack:
0. chrome://tthome/content/logic/comm.js:468
                                                xmluploadbody: this.xmluploadbody
1. chrome://tthome/content/logic/comm.js:430
            this._doneCallbacks();
2. chrome://tthome/content/logic/comm.js:277
            this.request.onload = function() { me._done(true); }

Time: Sun, 12 Feb 2012 15:46:29 GMT

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Revered Voyager
sallor225
Posts: 2,077
Registered: ‎29-04-2011
Location: US;

Re: Sharing my content

I won't pretend to kow what your error message means, but it may have to do with your browser. Which model TomTom do you have?

 

You might learn something from this: http://www.ehow.com/how_5563343_fix-http-error.html

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TomTom XXL 540TM Minneapolis/St. Paul, MN traffic
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Lupus1
Posts: 4,429
Topics: 15
Kudos: 1,318
Solutions: 265
Registered: ‎21-09-2011
Location: Germany;

Re: Sharing my content

Hi,

 

@sallor

his device is a 

XL IQ Routes TTS* / 340S - 2GB

 

@madtrucker:

This error seems to come up sometimes when using the TT Home application. In some cases you can just continue and it'll work anyway. Make sure your application isn't blocked by antivirus or firewall software. That may cause this problem. Also make sure you've got the latest version of the TT Home application installed which is v2.8.3.2499.

 

 

Regards

Lars.

____________________________________________________

TT XL•S LIVE IQ Routes Edition (Text-to-Speech) | TT Start 60

map/Europe_North 875.3613 | map/Europe 905.4787
TT Home 2.9.5.3093 | MyTT SA 3.2.0.699
Navcore 9.510 | Navcore 12.055
Win7 32bit Professional


-------------------------------------------------------------------------------------------
I'm no TT employee but just a customer trying to help
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Master Explorer
madtrucker
Posts: 25
Registered: ‎12-02-2012
Location: US;

Re: Sharing my content

Good guess. I have the latest version and tried shutting down the firewall. still nothing.

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Revered Voyager
sallor225
Posts: 2,077
Registered: ‎29-04-2011
Location: US;

Re: Sharing my content

Are you using Windows 7? You might try running Home in compatibility mode.

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Master Explorer
madtrucker
Posts: 25
Registered: ‎12-02-2012
Location: US;

Re: Sharing my content

The best I can guess is the server is down. Anyone know when it will be back up, if at all? Am I the only one having this problem?

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Revered Voyager
sallor225
Posts: 2,077
Registered: ‎29-04-2011
Location: US;

Re: Sharing my content

[ Edited ]

What do you mean, you are trying to upload your images to TomTom? Images meaning pictures?

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Outstanding Explorer
Madboy
Posts: 62
Registered: ‎05-04-2011
Location: United Kingdom;

Re: Sharing my content

No your not the only one, I use windows XP and it happened to me last week for about five days. Could be the servers are congested

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Master Explorer
madtrucker
Posts: 25
Registered: ‎12-02-2012
Location: US;

Re: Sharing my content

Yes pictures, car icons. Trying to share them on Tom Tom Home.

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Master Explorer
madtrucker
Posts: 25
Registered: ‎12-02-2012
Location: US;

Re: Sharing my content

I have been trying for over a month. I have the latest version of Tom Tom Home and am able to do anything else I need to do.

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