08-03-2012 04:58 PM
on the website of TomTom is written, the QuickGPSfix for live equipment is already available.
According to TomTom website it takes, even with a very poor GPS signal max. 30 seconds until the signal is processed.
On my TomTom (Go 820 Live), it takes up to three minutes when the unit was turned off for several hours.
Now my questions:
Is QuickGPSfix now available for live systems under MyTomTom?
If it is sent, why it taking so long?
My son has a Garmin 1390T. It takes, when he drives out of the garage, 5-10 seconds and the device has an GPS signal.
If the signal is not sent when this happens and why it takes so long until it is implemented?
The Go 820 Live is after the update a great navigation system.
But the long time waiting for a GPS signal is not acceptable.
Why is the Garmin so fast without loading any file?
Maybe someone can say something about it.
Solved! Go to Solution.
08-03-2012 10:04 PM - edited 08-03-2012 10:04 PM
if you turn on the device regularly and at least once a week you should always have a valid QuickGPSfix file on your device. This file is being provided over the air and not via the MyTomTom support application. Therefore you'll need a satellite lock for your LIVE services to enable and then you'll receive the QuickGPSfix file being valid for one week. Then you'll need a new file latest to get the fast satellite lock the following days as well.
If there's a valid QuickGPSfix file on the device and it is turned on near the location it has been turned off the last time it'll get the lock also very fast.
08-03-2012 11:19 PM
No GPS Signal
My Tom tom device
There is 2 simple steps to do
1 reset factory settings , this deleted all your settings, favorites, recent destinations
2 soft reset , Press and hold the power button wait for drums
Do the steps out side with a clear view of the sky first time may take up to 5 minutes
every time you turn on your device do it out side so it can find the satellites
21-03-2012 03:32 PM
I've done what ChrisL has advised me (Reset with a free view to the sky).
If the device was turned off for several hours, it takes some minutes, until the position is determined.
The vehicle is not moved in this time.
It have a clear view to the sky.
Normal auto glass.
The live Servives are activated faster (1-2 minutes).
Why is this. What is wrong
Is there someone with the GPS signal appears already after 30 seconds, when the device was off for 8 hours (Go Live 820).
If I leave the car for a short time and the unit is off only for some minutes, the GPS signal is within a few seconds there.
PS My Live Services are activated up to 20/11/2013 including QuickGPSFIX (Under "My Services")
23-03-2012 04:17 PM
23-03-2012 07:38 PM
Hello and thank you Chrisl,
the problem seems solved.
I had to proceed in:
1st Soft reset, press and hold the power button wait for drums.
2nd Reset factory settings, this deleted all your settings, favorites, recent destinations.
3rd Soft reset, press and hold the power button wait for drums.
My Live 820 needs three reset's!
The GPS signal really only needed about 30 seconds after 10 hours in the off state. Great
The display was also changed after the reset's.
The Max Speed is not displayed in figures, but now as a graphic.
This was new.
After I logged on to the device name and password, the Live Services were re-activated.
I think after the updates on MyTomTom and some crashes with MyTomTom something went wrong.
If now at some point MapShare works, I am fully satisfied.
Thank you ChisL for the solution.
07-07-2013 04:37 AM
Surely in the time this conversation took place, the manufacturer could have come in with the right solution or why this was happening? Thanks Lars and Chris and thanks for nothing TomTom
07-07-2013 09:07 AM