28-03-2012 12:14 AM
I have a Go 720 that I have used for several years. Last year the internal memory went bad. I was able to use the SD card as the memory for maps etc. It was a bit slower but it worked. Also to use update it I would have to put it in an card reader as it would not connect through the gps device. When I went to the updated map, updated home, and updated application, the device would not get past the boot stage. I could use Tom Tom through the card reader, but when in the gps device, it would not boot past the startup screen. I reformatted card and went back to the previous version of all the above, and it works again. This tells me that my device in the state it is, though somewhat working, out of warranty, is abandoned. It means the map that I purchased I can not use, so it was a waste of my money. I really like the 720 I have, and it upsets me that if I update it, I lose usability. I have been offered to get a new one, but I am not sure what I would get. I am waiting for Tom Tom to get an app that works with Android, specifically with the Samsung Captivate which I have. I would like it to be soon enough that I could use my map update on that. BEWARE UPDATING. It may make your device unusable.
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28-03-2012 12:20 AM
You could manually copy the new map onto your device (having the old application installed). Look for the map folder in this location (Windows 7):
Then, copy the folder of your TomTom map to the root of the TomTom drive (maybe you should first backup the old map and move it to the computer to create space on the TomTom).
This way, you don't have to use TT HOME (which updates your application and renders your device useless, if I understand correctly).
28-03-2012 07:58 PM
I can try that. I have a Mac but I know were the map is located. Problem is that I have to have the device connected to start the download. and then it updates the app before downloading the map. I am still trying different things. Interestingly enough I had to delete my mapsetting.cfg and then operate my device in order for it to get past the boot up screen and enter usability. The down side is I won't be able to update the gps quick fix and the sharing part. That is why I would like to be able to uncheck the update the app. Home won't let me. Thanks for the advice though.
28-03-2012 08:39 PM
But you don't have to run TT HOME to copy the map onto your device, right? Anyway, here's a method to bypass the application update that TT HOME offers: http://discussions.tomtom.com/t5/LIVE-Services-HD-
28-03-2012 09:56 PM
28-03-2012 10:08 PM
You may have seen my previous reply of how I am applying update to the disk image. Going to the link you suggest, I like it as a better solution...if it will work. But, no offense, I need to know "exactly" where the root is as I am using the device with an sd card. BTW it seems that HOME has accepted my disc image as the device and it is currently downloading the map. Let me know about where the root is because then I believe I would be able to do the other updates. Does this apply to updating home too? I would rather not of course as I fear it would again mess up what currently works albeit with duct tape and bailing wire
28-03-2012 10:59 PM
The root of your TT is what you see if you open the TT drive in Windows Explorer (so the internal memory of the TT in your case). In the root are files like ttsystem and ttgo.bif for example. This trick does not prevent TT HOME from updating itself (when newer versions of TT HOME are released). But this shouldn't be a problem, I think it's good to always have the latest version of TT HOME.
Don't be afraid, as long as you have a good backup, you can always go back .
29-03-2012 10:04 AM - edited 01-04-2012 12:44 PM
I have downloaded the latest but there are three actions. It downloaded it and took 55 min but then the main Tomtom server went out of action. The seond option for 'Road safety and download to my memory card did not happen.
How can I fix it.
I have received a reply from email@example.com but it is so vague and does not represent what is on the screen
29-03-2012 11:18 PM
I updated my old Tom Tom One last week and now it won't get past the boot stage either!! I don't have any cards in it and don't know what to do to get it working again! Does anybody have any suggestions? It worked perfectly before I tried updating it.
01-04-2012 02:04 PM - edited 01-04-2012 02:04 PM
@ dragontrouble: When you connect your device to the computer and then switch it on, are you then able to find the TT drive in Windows Explorer? If so, first make a manual backup (http://www.tomtom.com/13354. Then, remove all files in the root of your TT (only files, no folders) and let TT HOME update your device until no updates are offered anymore. After you have done this, could you check if the device is booting properly again?
@ buks: What happens if you try to update again? What did the emailed instructions say?