13-05-2012 11:14 AM
Have you before updating make a backup of TT720? Make a restore. If you have the old map on the PC you can format the TT then connect to tomtom home then TThome will update the device and you should copy your map on the device.
13-05-2012 01:38 PM
And welcome to the site
But you are in the wrong forum :-
For your unit its the forum titled GO x00 / x10 / x20 / x30 / x40 / x50 (HOME)
Help others identify useful content :-
- If someone posted something that was helpful? Click the Kudos button.
- If someone answered your question? Click Accept as Solution.
Also have you tried clicking on the button at the top of the forum page ???
World phone numbers to contact Customer support :- Phone-numbers.
Other ways to contact TomTom Support :- How-to-Contact-support.
13-05-2012 07:07 PM
15-05-2012 09:57 AM
Thanks for the prompt response. Yes i've used the reset button and got it started. The problem that i now have is that i cant get 3D maps 2D maps work ok. How do i proceed from here? Who do i get 3D to work? Thanks...
15-05-2012 01:11 PM
Tap the bottom left on the status bar to switch betweed 2D and 3D.
15-05-2012 10:39 PM
Thanks for the help. The problem i'm having is that when i switch to 3D there is no maps i get a blue screen with the directions arrow on it and the voice keeps guides me to turn left or right etc. But no 3D image i.e. map. Do i have to download the 3D maps separately? If so how? Thanks.
15-05-2012 11:14 PM
No, you needn't download a separate 3D map at all..
If you are hearing directions, are you in the midst of a route that has been selected? Can you cancel the route and see what happens?
16-05-2012 09:56 AM
Thanks - Yes in the middle of a route I've selected; still blue screen with turn direction (arrow) on the screen and the verbal instructions, but no 3D map. When i cancel it takes me back to the menu system. When i flip to the 2D view all work fine. Any idea on how to fix this?
18-05-2012 07:26 AM
Well it look like we're all baffled.
Any one knows how i can force the device to go through the (software/firmware update) from scratch? Perhaps that will solve my problem. It beginning to look like new tomtom software/firmware is not fully compatible with their older devices.