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VMD
Apprentice Traveler
VMD
Posts: 2
Registered: ‎02-10-2011
Location: Ireland

TomTom GO 730 Touch Screen not working correctly

Hi,

 

I have a tom tom GO730 for nearly three years and have never had a problem until now.

I use my device regularly and one day the touch screen stopped working correctly.

When I touch the bottom half of the screen it registers on the top half of the screen,

hence I cannot select anything on the bottom half of the screen.

 

I have already tried to update the software and also the reset button on the bottom of

the device.

 

Please help

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VMD
Apprentice Traveler
VMD
Posts: 2
Registered: ‎02-10-2011
Location: Ireland

Re: TomTom GO 730 Touch Screen not working correctly

Ohhh one other thing, I removed the application on the device and re-installed it again

via tomtom home.

 

Still not working correctly

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laz45
Posts: 831
Kudos: 354
Registered: ‎10-09-2011

Re: TomTom GO 730 Touch Screen not working correctly

This thread is in the wrong section

Help others identify useful content:
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Stefan
Posts: 4,949
Kudos: 1,044
Solutions: 222
Registered: ‎06-03-2011

Re: TomTom GO 730 Touch Screen not working correctly

Please read the following topic:

 

http://discussions.tomtom.com/t5/TomTom-GO-x00-x10-x20-x30-x40/GO-730-keeps-switching-screens/td-p/3...

 

I believe the touch screen issue is similiar to what other users have reported.

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Traylaw
Posts: 3,679
Registered: ‎05-07-2011
Location: US

Re: TomTom GO 730 Touch Screen not working correctly

You could try to re-calibrate the screen.

http://www.yourtomtom.com/forum/index.php?showtopic=12622&st=20&#entry111225

 

If you search the forum under the subject "scrren" you can find alot of information

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New Traveler
bastida
Posts: 1
Registered: ‎04-03-2012
Location: Spain

Re: TomTom GO 730 Touch Screen not working correctly

I can't get the touch screen to work.  Tried reset three times.  Nothing.

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New Traveler
TonyBui
Posts: 1
Registered: ‎21-07-2012
Location: US

Re: TomTom GO 730 Touch Screen not working correctly

Last year, after updating my device GO730, I had to go thru all the trouble to learn how to create a new callibration file for it to work again.  Since then, I hardly use it at all until yesterday.  I realize that once I turned it on, my touch sreen is not working at all.  Does anyone has any suggestion for a fix?

 

Thanks,

TonyBui

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