03-07-2012 06:48 PM
Dear Tom Tom Forum
My active Go720 was stolen right out of my glovebox during valet parking at a restarant on June 30.
I immediately logged in and changed my TomTom Home password so the creep could not access it. I unfortunately dont have my serial# as its attached to the unit and I never wrote it down anywhere. I can privately validate that I am the original owner and victim of the theft. I would like to formally report that device as officially stolen to TomTom.
1) Will the thief still be able to just freely use that stolen device if he/she simply re-registers it under a new name?
If the thief can use it, can Tom Tom privately match my original device serial with any new recent activation under that same serial so I can track that thief?
2) Is there any way to track that device so the authorities can find the culprit?
Any options would be greatly appreciated.
Disappointed former TomTom Go720 owner
04-07-2012 12:59 AM