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Apprentice Traveler
Stavroa
Posts: 2
Registered: ‎01-07-2012
Location: Norway;

Re: Not finding the correct road.

I have exaxtly the same problem, the only difference is the model GO 930. This vacation might be difficult due to all the driving we planned. Must be very embarrasing to TT. Rgds. a very dissapointed turist.
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Neophyte Traveler
cyberdad
Posts: 3
Registered: ‎01-07-2012
Location: Netherlands;

Re: Not finding the correct road.

Not working for me.

After a reset I'm still located at a 100 meters from my home.

There is no ephem folder on my TT.

Removing the GPSfix didn't do the job.

Any more solutions?

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Zsolt
Posts: 12,486
Kudos: 1,392
Solutions: 379
Registered: ‎16-10-2011
Location: United Kingdom;

Re: Not finding the correct road.

Did you do the soft reset, after removing the QuickGPSfix?

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
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Novice Explorer
klax
Posts: 3
Registered: ‎01-07-2012
Location: Spain;

Re: Not finding the correct road.

I hate Tomtom today... I was not able to find my destination due to their incompetence. I thought that my Tomtom 720 was broken and now I see that it was their fault by releasing a buggy update.

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New Traveler
GeePeeYes
Posts: 1
Registered: ‎01-07-2012
Location: United Kingdom;

Re: Not finding the correct road.

Just noticed an update to QuickGPSfix version 1341604368 that has fixed the issue for me.

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Neophyte Traveler
cyberdad
Posts: 3
Registered: ‎01-07-2012
Location: Netherlands;

Re: Not finding the correct road.

Yes, I even did 2 soft resets

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Neophyte Traveler
DazTypeR
Posts: 3
Registered: ‎01-07-2012

Re: Not finding the correct road.

2 hours ago I just updated my TomTom again to apply a new quick gps fix and map update, just updated as normal, took the car out for an 8 mile drive, every thing worked fine!

 

Sat nav was in the correct place at the correct time, never jumped off the road or had me in a field.

 

I never did a reset, nor did I remove the sd card (dont have one).

 

I`m running a 520.

 

Happy camper again :smileyhappy:

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Revered Navigator
Wyvern46
Posts: 469
Registered: ‎03-03-2011
Location: United Kingdom;

Re: Not finding the correct road.

Same here. Connected to Home and there was a new Quickgpsfix [that was not there 5 hours ago]. downloaded it [and nothing else], my 530 is now back to normal.

Go550Live
Go530T
One XLT WE

Based: West London
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Neophyte Explorer
Knotty
Posts: 25
Registered: ‎01-07-2012
Location: United Kingdom;

Re: Not finding the correct road.

Yesterday, I was pleased to report that the fixes suggested here worked well.

 

I have just switched my GO720 on and have again got a discrepancy of some 200 metres.

 

I tried to install the latest quickfix ( 1341611205), which seemed to correct the situation after a reset.

 

When I tried again an hour later it was wrong again.

 

Clearly things are changing constantly, so I shall wait until TomTom issue a definitive solution.

 

Hope it is fixed by next week when I go on holiday driving to France!

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Apprentice Traveler
Sunit
Posts: 2
Registered: ‎02-07-2012
Location: US;

Re: Not finding the correct road.

This issue has caused major issues for me. I am travelling and am totally dependant on my GO720. I hope a fix is issued in the next few hours.

Heading out to try QuickFix version 1341625200

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