13-02-2012 07:27 PM
I have downloaded and installed the latest App 9.40 to my Go 940 Live and I now get "Error Code 1008-There is something wrong with your sim card contact Customer Services"- is anyone else seeing this error?
13-02-2012 10:23 PM
It's incredibly frustrating. Same/very similar thing happened when navcore 9 first came out - all x40 devices threw up 1008 errors. Eventually - I think it took nearly 2 weeks - TT fixed it.
Thing that bugs me mostly is that I've just restored my device back to 9.058 with a back-up from about 6 weeks ago and there is now no way to deselect the so called upgrade to 9.400 in Home. That means I have the stark choice of either 'upgrading' to 9.400 and losing my Live services or staying at 9.058 and living with safety cameras, fuel prices, gps fix and mapshares all remaining out of date.
Not a happy camper.
14-02-2012 09:14 AM - edited 14-02-2012 09:16 AM
14-02-2012 09:33 AM
14-02-2012 11:46 AM
i did the same yesterday then had to drive to london with no services , not a happy customer i can tell you , you would think tomtom would have thought to test this after the problems last time when they did a navcore update, like you say you are now forced to do the update and lose the services that we are paying for!!!!!!
14-02-2012 02:25 PM
I am furious that Tom Tom does this again. I have a big trip for tomorrow and I can't use my Services now. Thanks TomTom.
There is no need to have such a problem again is it ? Why don't test it on several units inhouse before releasing it public ?
Everytime there are updates there is something that is not functioning. I really feel they don't test it on a device universally to see if it throws a fit.
I mean I was a programmer myself and we could not bring out anything until it is was a Manufacturing release. No such things as Alpha, Beta, and other RC1,2,3, etc.
Microsoft does that as well and it is never finished, you always need Service Pack 1, 2,3, 4, 5, 6 and 6a for example in the time of Windows NT. When it finally was finished they came with Windows 2000 Professional that saw own 2 years time of daylight and then we got Windows XP that took also 3 Service Packs to get it right. Now they can't burn that XP not from the face of the earth because everyone became content with it. Not even to tell about Vista after that was a trip to Hardware change heaven. Now Windows 7 is there and it works nicely with SP 1, they have to have Windows 8.
I am not waiting for that, everytime with all those updates there is something. How can a company like Tom Tom even think for one second this is acceptable. I mean come on guys, you are a state of the art company. Get cracking and fix it as fast as you can.
TOM TOM N.V. Amsterdam
Company TypeFiscal Year-End2010 Sales (mil.)1-Year Sales Growth2010 Net Income (mil.)1-Year Net Income Growth2010 Employees1-Year Employee Growth
|Public (Euronext Amsterdam: TOM2)|
Do I say more ?
14-02-2012 05:39 PM
I just spoke to customer support and they have advised they have not heard of any problems with 9.4 and i would have to reformat and re-install 9.4.
I have advised them to look on there forums about this - They would not reply to this.
This is an absolute joke
14-02-2012 06:05 PM
I've been phoning too and raised 'questions' - no sensible responce yet, but hopefully the dev's ears are buzzing!
Would love to get in on the beta program (is there still one) and be able to give them useful debug. Would love to enable debug on the device itself and get useful data out of the apps save on flash - would make the reboot loops and errors so much more tollerable if like all the other unix boxes I build and admin for a living I could just read the logs. (Of course it would be nice to have source to the proprietary bits to tweak the heck out of them too... but that might be a pipe dream too far!)