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Neophyte Traveler
AarsLars
Posts: 3
Registered: ‎13-03-2012
Location: Denmark;

How do I get the old version back ?

Hello, I have just updated to version 9.4... and I don't' like it. Tha automatic start is gone and I would like to go back to the old version - but is it possible without a backup ? Aarslars

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Zsolt
Posts: 12,457
Kudos: 1,390
Solutions: 377
Registered: ‎16-10-2011
Location: United Kingdom;

Re: How do I get the old version back ?

Have a look in Tomtom HOME, under Manage my "Tomtom". An earlier version should be on the hard drive, as long as you did regular updates.

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
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Neophyte Traveler
AarsLars
Posts: 3
Registered: ‎13-03-2012
Location: Denmark;

Re: How do I get the old version back ?

Thanks for your reply - unfortunately the old version is no longer on the harddrive. Any other suggestions ?

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Megalos
Posts: 2,931
Registered: ‎07-03-2011
Location: Netherlands;

Re: How do I get the old version back ?

You could delete all the files in the root of your TT (so not the folders, just the files). Then connect to TT HOME and let it update until you reach the NC version before version 9.400. Please make sure to make a (manual) backup before (see here:http://uk.support.tomtom.com/app/answers/minor_detail/a_id/13354/).

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Renowned Trailblazer
Giangi
Posts: 178
Registered: ‎27-09-2011
Location: Italy;

Re: How do I get the old version back ?

As far as I know TTH will download directly the last version!

...and without using an older TTH, even having an old navcore application saved is useless because latest TTH cannot let you unselect the latest navcore version!

Solution is here: http://discussions.tomtom.com/t5/TomTom-GO-x00-x10-x20-x30-x40/Problems-with-quot-upgrading-quot-FW-...

 

Ciao!
Giangi
---
DeviceName=TomTom GO
DeviceVersionHW=GO 750
RamDiskVersion=20130404
BootLoaderVersion=55279
LinuxVersion=842337
ApplicationVersionVersionNumber=9510
ApplicationVersion=1234792.1
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Megalos
Posts: 2,931
Registered: ‎07-03-2011
Location: Netherlands;

Re: How do I get the old version back ?

As far as I know, the updates go in steps :smileyhappy:. See here for the TT HOME problem: http://discussions.tomtom.com/t5/LIVE-Services-HD-Traffic-and/Buddies-gone-and-being-FORCED-to-insta... you don't have to install an older version.

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Renowned Trailblazer
Giangi
Posts: 178
Registered: ‎27-09-2011
Location: Italy;

Re: How do I get the old version back ?

No, I have just tried: after a backup I have renamed the required files/folders and as soon as I have started TTH it has forced me to download and install the latest navcore 9.401! I have also cleared the folder where TTH keeps the navcore previously donwloaded!

 

I personally prefere to modify TTH than your solution to modify the device: you are fooling TTH believing that the device already has navcore 9.401 installed... If/when a new core will be released TTH will force again the update!

In my opinion is safer to let the user be able to remove the tick from the application update! :smileyhappy:

 

Ciao!
Giangi
---
DeviceName=TomTom GO
DeviceVersionHW=GO 750
RamDiskVersion=20130404
BootLoaderVersion=55279
LinuxVersion=842337
ApplicationVersionVersionNumber=9510
ApplicationVersion=1234792.1
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Renowned Trailblazer
Giangi
Posts: 178
Registered: ‎27-09-2011
Location: Italy;

Re: How do I get the old version back ?


AarsLars wrote:

I would like to go back to the old version - but is it possible without a backup ?


Next time make backups regularly! :smileywink:

Which device you have?

Ciao!
Giangi
---
DeviceName=TomTom GO
DeviceVersionHW=GO 750
RamDiskVersion=20130404
BootLoaderVersion=55279
LinuxVersion=842337
ApplicationVersionVersionNumber=9510
ApplicationVersion=1234792.1
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Megalos
Posts: 2,931
Registered: ‎07-03-2011
Location: Netherlands;

Re: How do I get the old version back ?

Okay, then it works differently with different TT models. Because if I format the TT and let it update via TT HOME, I have to update about 3 or 4 times before I have the latest NavCore version on my device (TT ONE XL v1). Thanks for investigating, I still learn new things :smileyhappy:.

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