17-03-2012 02:07 PM
I note that TomTom now consider my Go910 as a legacy device and has withdrawn telephone and email support.
The problem is this...when trying to connect to TomTom Home my computer does not recognise the USB device with the message no driver loaded. In addition, the device is not starting. I have tried the reset function more times than I care to remember. I sometimes obtain the various lines of whiet text on black background but no progress occurs.
These problems seem to have occurred since I updated my device.
Any advice will be welcome.
17-03-2012 02:53 PM
17-03-2012 05:39 PM
It can be a dirty or dislocated USB plug or faulty internal drive than
17-03-2012 05:55 PM
At the mo the TT screen shows ten lines of text (white on black) with the last line stating "Retrieving disk info...". It has been like this for quite a while, and on previous attempts to get the device working I have left it in this state for several hours with no progress whatsoever.
This would suggest the disk is now useless?
17-03-2012 06:41 PM
It certainly looks like. Even if the data would be damaged, you should have the disk info available. It looks like the internal storage is a goner