04-04-2012 09:02 PM
After initial roll of tomtom drum on start up, the page freezes.
Tried deleting update and uploading again - same problem persists.
The home page tells me that there is enough space on the hard drive
Solved! Go to Solution.
04-04-2012 10:24 PM
There may be a problem with the application in the gps. Try uninstalling and reinstalling it.
First: make a backup of the contents of the gps using windows explorer. Per this link.
Second: check the flash memory in the gps to make sure there are no errors.
Third: If the memory has no errors or they were repaired by the check disk utility you just ran, uninstall the software on the gps and reinstall it.
Note: when reinstalling the gps software you may have to perform up to three updates to get everything installed. The gps may not work correctly until all the updates are installed. Be sure to restart Home and the gps between each update. If the gps won't connect to the computer normally just reset the gps with it connected to the computer. The gps should automatically try to connect to the pc.
Forth: If the gps is working now, there are a few misc files like startup / shutdown screens that you can copy back to the gps from the backup copynyou made. Here is a list of those files. Just use windows explorer to copy them from the main directory of the backup to the main directory in the gps. Do worry if you do not find all these files are not on your backup. Not all gps models have all these files.
1. antitheftw.bmp (this may have the named antitheft.bmp)
3. splashw.bmp (this may have the named splash.bmp)
4. suspendw.bmp (this may have the named suspend.bmp)
If everything is working ok now we recommend making a final backup of your gps. That way if something happens in the future all you have to do is delete everything on the gps and copy the backup to the gps and you are done.
10-04-2012 08:29 AM
Thank you so much TrayLaw!
The GO 750 LIVE has now unfrozen and appears to be working and picking up GPS!
I have yet to give the re-born tomtom its maiden voyage. There are things that are different in its operation, but that may be due to its lastest software update.
I am very grateful. I shall return to this conversation thread if there are stil lingering issues.