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Novice Explorer
sja123
Posts: 8
Registered: ‎27-11-2011
Location: United Kingdom

how long do updates take?

sat nav saying keep your device connected 7 mins to go. been saying that for nearly an hour now.is this normal????

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Stefan
Posts: 4,949
Kudos: 1,044
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Registered: ‎06-03-2011

Re: how long do updates take?

When there's a message on the navigation screen displaying that the update has been installed then its safe to disconnect from the computer.

 

When the update is a new map of example Europe, then its about 3 Gigabytes in size and takes about ~1.5 hours to download on a broadband connection and about a hour or less to install (depends on the speed transfer of the usb ports).

 

After installation the countdown timer on the webupdate page and in the myTomTom program menu should display '00:00:00' time remaining, also when the percentage indicator on the device reaches 100% then the screen on the device will be changed to the update completion screen.

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