01-10-2011 09:33 PM
It may be a corrupt QuickGPSFix file onto the navigation device. Do you have the myTomTom Support Application installed onto the computer and installed all available updates?
The myTomTom Support Application can be downloaded from the hyperlink below:
When all the updates are installed and the device is unable to get a lock on the satellites, try to perform a full reboot (all settings are kept).
30-12-2011 04:27 PM
Seems to have worked for me I will drive with it later and see. Why aren't these instructions given with the device. Or on the get started web site inxstead of having to get it from a forum.
30-12-2011 05:56 PM
TomTom has a knowledge base on the TomTom website, its possible to find solutions by using keywords. The support webpage can be found on the following location:
Glad to hear that the issue is solved,
Best wishes for the new year
30-12-2011 07:21 PM
I tried a soft reset and it doesn't fix the problem of losing the GPS. I have a new Tom Tom 1535 and if I stay at home it works fine but once I start driving I lose the GPS and it usuallu doesn't come back. The whole point of a GPS unit is to give directions, not to seek a GPS lock on for 30 minutes. How do you do a hard reset.
04-01-2012 04:01 AM
The reason that a lot of people with this unit and others I might add are losing their GPS signals is not with the via 1535 itself. The windshields in many cars today including my Toyota are blocking the signals. If you google it, it will bring up articles on it. The car companies are blaming the GPS makers and vice versa. look at this link....
http://www.gpsmagazine.com/comments/000434.php you may have to copy and paste it.