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Apprentice Explorer
ggravier
Posts: 15
Registered: ‎20-08-2011
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How do I transfer my favorites from my old Live XL to my new GO 825?

Hi!

 

Question says it all... Anybody do this before? WHat is the procedure for transfering favorites from my old Live XL to my new GO 825?

 

Thanks,

Gilles.

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Stefan
Posts: 4,949
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Registered: ‎06-03-2011

Re: How do I transfer my favorites from my old Live XL to my new GO 825?

You are able to use the Content Transfer Assistant to transfer the favourites from your other device to your newest one.

 

Source Content Transfer Assistant (TomTom Knowledge Base) Hyperlink

 

Download for Windows

 

http://www.tomtom.com/updates/ContentTransferAssistant/TomTomContentTransferAssistant.exe

 

Download for Mac

 

http://www.tomtom.com/updates/ContentTransferAssistant/TomTomContentTransferAssistant.dmg

 

The TomTom Content Transfer Assistant allows you to transfer items from your old TomTom navigation device to your new TomTom navigation device. You can transfer the following items:

 

  • Favourites
  • POI sets created by the community
  • POI sets created by you on your device
  • Community voices
  • Warning sounds
 
  • Start-up images
  • Shut-down images
  • Car symbols
  • Map colours

 

Supported devices


The following TomTom navigation devices are supported by the Content Transfer Assistant:

From old device      To new device
GO x50, GO x40, GO x30, GO x20, GOx10, GO classic
XXL, XL, Start, ONE
Rider
 GO LIVE 1000 series, GO LIVE 800 series, Via LIVE series

 

Enable transferred content on device


You may need to enable the transferred content on your new navigation device. To enable your content, go to the following menus:

 

  • Favourites
    In the Main Menu, tap Settings > Manage Favourites.
  • POI sets
    In the Main Menu, tap Settings > Manage POIs.
  • Community voices
    In the Main Menu, tap Settings > Voices.
  • Start-up and shut-down images
    In the Main Menu, tap Settings > Start-up settings.
  • Car symbols
    In the Main Menu, tap Settings > Car symbol.
  • Map colours
    In the Main Menu, tap Settings > Change map colours

 

What if the transfer failed?


If the content transfer failed, try the following:

 

  • During the transfer the content is temporarily stored on your computer. Make sure that you have enough free space on your computer.
  • Close the Content Transfer Assistant and re-open it to try again.
  • Make sure that you download the Content Transfer Assistant to your computer. Click here to download the application.
  • If the content transfer fails again, you can manually transfer the content to your new navigation device. (Click the 'Show me how' hyperlink after going to the knowledge base article by following the hyperlink posted above (after source)).

What if my new device is not recognised?


If the Content Transfer Assistant is not recognising your new navigation device, try the following:

 

  • Make sure you have the MyTomTom support application installed. You can download the support application here: tomtom.com/getstarted.
  • Make sure you have the latest version of the TomTom application installed on your new navigation device. [ Click the 'Show me how' hyperlink after going to the knowledge base article by following the hyperlink posted above (after source ) ]
  • Try a different USB port on your computer.
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Apprentice Explorer
ggravier
Posts: 15
Registered: ‎20-08-2011

Re: How do I transfer my favorites from my old Live XL to my new GO 825?

Thanks! Worked like a charm!

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