28-10-2011 05:55 PM - edited 28-10-2011 05:55 PM
Your device shows up as a network connection not a mass storage device.
Depending on your OS look in network connections
28-10-2011 06:32 PM
Its not possible to operate the Nav3 devices with the TomTom Home Support Application. You need the myTomTom Support Application to manage and update the TomTom Via, since its not possible to use TomTom Home for this device. If not already done, download the myTomTom Support Application from the following website:
28-10-2011 11:48 PM
I understand there are the two differnet op systems. I have both devices and both systems on my computer. What I'm asking is: is there a way to operate the new device (Via 1535TM with My TomTom) on my computer screen, like you can with the older device (Go 730 and Home). Home allowed me to see a replica of my device on my compute screen and I could type in destinations and routes onscreen the same way I do it on the actual device itself. I don't see a similar thing for the new Via device and can't find it in the My TomTom application. On the older one, it would come up automatically after any unpdates were installed.
29-10-2011 12:04 AM
Its not possible to operate the newer navigation devices with the myTomTom application. I'm not aware that this would be on TomTom's priorities list to develop this feature so it would become available one day. Feel free to add your suggestion to the Wish List of coming features topic at the top of this forum:
29-10-2011 01:23 AM
So what you are saying is that the company removed a great application feature (using the computer itself to navigate on the device) that was on the older operating system (Home), from the newer technology (My TomTom)?
29-10-2011 03:45 AM
30-10-2011 07:03 PM
30-10-2011 10:43 PM
The problem Joel is that Microsoft hold certain patents regarding the software tomtom used to connect their devices to a PC, which showed the tomtom as connected via the Windows Operating System, to get around this (Microsoft sued them) they were forced to change to a system which shows the connection as a network connection,ie a connection that is not direct to your computer. Put another way they were forced to change by a bullying Microsoft picking on a company with less financial clout than them by using very old software patents, rather than pay royalties to MS they chose to redesign the interface
How did you find this information out? I haven't heard anything about this on this forum, or any other source. If it is true, it would at least explain why TomTom made such an abrupt change to their PND's and how they are accessed before they were production ready.
30-10-2011 11:19 PM