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New Traveler
FutureSteel
Posts: 1
Registered: ‎21-01-2012
Location: Canada

Battery won't charge

My device shuts off as soon as it is disconnected from either the car or the USB adapter. I've checked the Battery settings and everything seems correct. I've done a soft reboot and still can't hold a charge.

 

The device is less than 1 year old. Any suggestions.

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Master Explorer
Uglefot1
Posts: 13
Registered: ‎01-02-2012
Location: Norway

Re: Battery won't charge

Sounds like repair is needed :smileyhappy:

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New Traveler
Victoriajam
Posts: 1
Registered: ‎16-04-2012
Location: Canada

Re: Battery won't charge

This is evidently quite a common problem. My unit stopped charging the battery after only about a month of light use. I was advised by TomTom  to return my unit (shipping cost = $30) and I would receive a new unit. I am still waiting for the replacement.

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Apprentice Traveler
keithp
Posts: 2
Registered: ‎16-04-2012
Location: United Kingdom

Re: Battery won't charge

It would appear to be a common problem. Maybe give up on TomTom. I am.

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Outstanding Wayfarer
ArchieNorris
Posts: 37
Registered: ‎26-05-2011
Location: US

Re: Battery won't charge

have the same problem.. battery will not charge, and still haveing problems with the gps single.

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Outstanding Wayfarer
ArchieNorris
Posts: 37
Registered: ‎26-05-2011
Location: US

Re: Battery won't charge

Don't think it's a repair issue, this happen when I updated to the latest map.

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Neophyte Explorer
Excalibus75
Posts: 26
Registered: ‎21-05-2011
Location: United Kingdom

Re: Battery won't charge

Had that problem with my last TT via live 125, charged when connected to my computer, but not in the car, and I bought 3 charging leads before I discovered it was the device itself

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Legendary Explorer
Jezclayton
Posts: 20
Registered: ‎12-05-2011
Location: United Kingdom

Re: Battery won't charge

Unfortunately the device will need to be repaired.

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Prominent Wayfarer
richardski
Posts: 140
Registered: ‎02-04-2012
Location: United Kingdom

Re: Battery won't charge

[ Edited ]

 

TomTom Battery replacement

 

http://www.youtube.com/watch?v=Ax2rY7l-FoA&feature=youtu.be

 

http://www.newpower99.com/

 

BUT you will invalidate your warrantee - if you think that is worth anything.

 

Richard

 

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New Traveler
donmart
Posts: 1
Registered: ‎25-01-2013
Location: US

Re: Battery won't charge

my battery won't charge. I have it connected to my computer for long periods and to my car also but the battery won't charge and shuts immediately when not connecred to power source.

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