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New Traveler
Posts: 1
Registered: ‎21-01-2012
Location: Canada

Battery won't charge

My device shuts off as soon as it is disconnected from either the car or the USB adapter. I've checked the Battery settings and everything seems correct. I've done a soft reboot and still can't hold a charge.

 

The device is less than 1 year old. Any suggestions.

Message 1 of 27 (7,472 Views)
Master Explorer
Posts: 13
Registered: ‎01-02-2012
Location: Norway

Re: Battery won't charge

Sounds like repair is needed :smileyhappy:

Message 2 of 27 (7,430 Views)
New Traveler
Posts: 1
Registered: ‎16-04-2012
Location: Canada

Re: Battery won't charge

This is evidently quite a common problem. My unit stopped charging the battery after only about a month of light use. I was advised by TomTom  to return my unit (shipping cost = $30) and I would receive a new unit. I am still waiting for the replacement.

Message 3 of 27 (7,237 Views)
Apprentice Traveler
Posts: 2
Registered: ‎16-04-2012
Location: United Kingdom

Re: Battery won't charge

It would appear to be a common problem. Maybe give up on TomTom. I am.

Message 4 of 27 (7,227 Views)
Outstanding Wayfarer
Posts: 37
Registered: ‎26-05-2011
Location: US

Re: Battery won't charge

have the same problem.. battery will not charge, and still haveing problems with the gps single.

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Message 5 of 27 (7,211 Views)
Outstanding Wayfarer
Posts: 37
Registered: ‎26-05-2011
Location: US

Re: Battery won't charge

Don't think it's a repair issue, this happen when I updated to the latest map.

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Message 6 of 27 (7,175 Views)
Neophyte Explorer
Posts: 26
Registered: ‎21-05-2011
Location: United Kingdom

Re: Battery won't charge

Had that problem with my last TT via live 125, charged when connected to my computer, but not in the car, and I bought 3 charging leads before I discovered it was the device itself

Message 7 of 27 (7,164 Views)
Legendary Explorer
Posts: 20
Registered: ‎12-05-2011
Location: United Kingdom

Re: Battery won't charge

Unfortunately the device will need to be repaired.

Message 8 of 27 (7,159 Views)
Prominent Wayfarer
Posts: 140
Registered: ‎02-04-2012
Location: United Kingdom

Re: Battery won't charge

[ Edited ]

 

TomTom Battery replacement

 

http://www.youtube.com/watch?v=Ax2rY7l-FoA&feature=youtu.be

 

http://www.newpower99.com/

 

BUT you will invalidate your warrantee - if you think that is worth anything.

 

Richard

 

Message 9 of 27 (7,155 Views)
New Traveler
Posts: 1
Registered: ‎25-01-2013
Location: US

Re: Battery won't charge

my battery won't charge. I have it connected to my computer for long periods and to my car also but the battery won't charge and shuts immediately when not connecred to power source.

Message 10 of 27 (5,824 Views)