Reply
Apprentice Traveler
mikeneville
Posts: 2
Registered: ‎02-07-2012
Location: United Kingdom;

via 135 serial number

HELP. I CANNOT FIND A SERIAL NUMBER ON MY VIA 135, NOT  ON THE TOP, BOTTOM OR SIDE OF THE DEVICE NOR ON A PLATE BEHIND THE WIND SCREEN MOUNT. HELP  !!!!!!!!!!

Message 1 of 5 (825 Views)
Please use plain text.
Zsolt
Posts: 12,486
Kudos: 1,392
Solutions: 379
Registered: ‎16-10-2011
Location: United Kingdom;

Re: via 135 serial number

[ Edited ]

Is there no plastic cover on the bottom with TomTom written on?

 

2359_serial.jpg 

 

Like the one on the top right corner. 


Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
Message 2 of 5 (811 Views)
Please use plain text.
Exalted Navigator
StomStom
Posts: 422
Registered: ‎01-04-2012
Location: Netherlands;

Re: via 135 serial number

...or hold the power button until a dos-like screen comes up (DeviceId).

==========================================================================
Via Live 120 Europe (12.065 / v910)

-TIP-: use Search from the boards' index page.

http://discussions.tomtom.com/t5/How-to-use-the-forum/How-to-Contact-support/td-p/292358
Message 3 of 5 (804 Views)
Please use plain text.
Apprentice Traveler
mikeneville
Posts: 2
Registered: ‎02-07-2012
Location: United Kingdom;

Re: via 135 serial number

no plastic cover at all !!

Message 4 of 5 (795 Views)
Please use plain text.
New Traveler
Don_Stuttgart
Posts: 1
Registered: ‎18-08-2012
Location: Germany;

Re: via 135 serial number

On the Via 135 it's like the picture in the lower left -- it's on the label in the recess where the microSD port and USB cable connection are.  The OP couldn't see the serial number label because they had the USB cable connected.  I made the same mistake.

Message 5 of 5 (688 Views)
Please use plain text.