GO 800 / 1000 / 2000 / Via / Start 20 and 60 Series (MyTomTom)

[costy_toxic]

Hi,

I have a 1005 tom tom wich belonged to one of my friends who initialy connected this device to his computer... Now he gave that device and I can't connect it to my pc....i made a new account... but is not working...and it's not a problem with the cable because I checked it....It's working only when I connect the device to the laptop of my friend (the one from were I brought the device)...

thx guys

[Zsolt Elite Voyager]

Did you install the MyTomTom application? Try to use Google Chrome or Firefox for the updates. What OS do you have?

[costy_toxic]

I have windows 7...64BIT

I try with mozilla ....then with google chrome...nothing.

I INSTALED THE APLICATION ( MY TOMTOM)...

[Zsolt Elite Voyager]

Try to download the installer to your desktop again, uninstall MyTomTom, then right click on the installer, run as administrator. Have a look in control panel/network connections. Can you see the TT device there, and is it active/enabled?

[costy_toxic]

I ve did what you tell me...(Try to download the installer to your desktop again, uninstall MyTomTom, then right click on the installer, run as administrator)..but in control panel I don't see the tom tom ...

[Zsolt Elite Voyager]

Try to restart the computer, and keep pressing the F8 button. At the system startup menu, select either Disable Driver Signature or Debugging Mode. When it starts up, try to connect the unit again.

[costy_toxic]

I try first Debugging Mode..then i connect the tom tom...same txet : not connected...then I restarted again my laptop...press F8..and either Disable Driver Signature ....still nothing......

[N1KK178]

Hi there i have the via series and have spend nearly 8 hours trying to get my pc to recognise my tomtom only to find out that this information  Note: The following navigation devices do not connect to HOME: GO 1000 series, GO LIVE 800 series, Via series, Start 20 series, Blue&Me TomTom 2 LIVE, Sony XNV, TomTom Connect.
Go to www.tomtom.com/getstarted to download the free TomTom driver and connect to MyTomTom.

So after all day i find out you can only use MyTomTom which is the website that comes up when you plug your tomtom into your pc

[N1KK178]

Hi there i have the via series and have spend nearly 8 hours trying to get my pc to recognise my tomtom only to find out that this information  Note: The following navigation devices do not connect to HOME: GO 1000 series, GO LIVE 800 series, Via series, Start 20 series, Blue&Me TomTom 2 LIVE, Sony XNV, TomTom Connect.
Go to www.tomtom.com/getstarted to download the free TomTom driver and connect to MyTomTom.

So after all day i find out you can only use MyTomTom which is the website that comes up when you plug your tomtom into your pc

[costy_toxic]

when I go to tomtom/getstarted...I have a massage on the display: : connected device not linked to this  account / this navigation deviceconnected to your computer is not linked to this account....then down to this page it's another text : lonk the connected device to this account....if a press click ...it;s antother red box..not connected

[costy_toxic]

i have allready instaled MyTomTom.aplication...but down on right hand..when you click the button tomtom... I have a message :NOT CONNECTED /  PLEASE CONNECT YOUR NAVIGATION DEVICE TO GET UPDATES.