20-09-2012 04:30 AM
Hi all, is there a way to retrieve serial number online of my device. It was stolen and I woiuld like to give the police the serial number but I have no record of it?? Is it in the account section?
20-09-2012 08:26 AM
No, there isn´t ..
neither on pc due there is no "backup" option on "mytomtom" software in order to analize some log files..
so, i guess the less pain option is to buy new device and let no any valuable devices on sight inside car.
21-09-2012 02:43 PM
21-09-2012 06:46 PM
Would it not be better, that in future, (https://www.tomtom.com/en_gb/mytomtom/accountdetai
1) With this information users can check that they are using the right account for their particular TT, especially if they have more than one.
2) Also if they have to return one for repairs, they can check with Customer Support that CS has transferred details if a refurbished model has been sent back to the customer.
3) If the device goes missing the serial number is available quickly for reporting purposes.
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24-09-2012 03:41 PM
25-09-2012 09:54 AM
I am in the same scenario, where my tomtom was stolen out of my car.
Could you please be so kind as to check my account to see if the serial number for my XL was recorded?
Would appreciate it very much.
25-09-2012 12:54 PM
I've sent you a private message.
All the best,
02-10-2012 05:03 PM
My Via 135 doesn't seem to have a serial number. Where do I look?