09-06-2012 11:34 AM
11-06-2012 02:58 PM
13-06-2012 11:43 AM
13-06-2012 11:50 AM
Whilst I am loathed to doubt your credentials, how do I know that you are genuine? If what you say is true then surely ALL TomTom registered user would have received an email which gave the new email address. I have to admit that I am still not convinced.
13-06-2012 02:17 PM
I just cleaned the off-topic posts away from this thread. I'm a TomTom employee as you can see from the Staff tag underneath my username.
Until the migration of the new mail server is completed, you may still receive emails from the 'old' email address: tomtom@XX.tomtommailer.com substitue the XX with for instance UK for the United Kingdom, DE for Germany etc.
The new email address is TomTom-XX@email.tomtommailer.com - Again, substitute the XX with your country's letters.
Some countries with several official languages have 4 letters, for instance TomTom-CAEN@email.tomtommailer.com for Canada - English.
I hope this explains the email addresses a little better. We're working on releasing an official FAQ with the same information so other users with the same doubts and questions can be reassured that we are indeed genuine.
13-06-2012 02:18 PM
Yesterday I sent an email to the old address and it was returned as "undeliverable". Tends to suggest the change is genuine..............but is it ?
The email address is a no-reply email address - there is nobody on the other end monitoring the inbox.