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New Traveler
m_s_p
Posts: 1
Registered: ‎08-04-2012
Location: Australia;

battery not charging g1000

i have a g1000 and the battery will no longer hold a charge, i get a green light when connected to power  and the battery shows %75 charge but as soon as i disconnect  the unit looses all power.. i then have to reconnect to power and hold button for 30 seconds get the drum noise then it is very slow to start again...HELP PLEASE

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Zsolt
Posts: 12,339
Kudos: 1,368
Solutions: 374
Registered: ‎16-10-2011
Location: United Kingdom;

Re: battery not charging g1000

If your device is under warranty, you should call CS and get them to RMA it for you.

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New Traveler
ausjcw1
Posts: 1
Registered: ‎09-04-2012
Location: Australia;

Re: battery not charging 1000

 
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Neophyte Explorer
wrobo
Posts: 8
Registered: ‎21-03-2011
Location: Australia;

Re: battery not charging g1000

I have posted this elsewheres as well

I have a Go1000 and I assumed it did not have a battery and only worked when connected to car or computer. I made this assumption as for the last 18 months this is what happened. The battery has never charged and the unit goes off as soon as I unplug it. The battery saving settings are right but the battery is a dud. I have not sent the machine back as I have read that this seems not to make a difference and is at my expense. Also I only use the unit in the car so it doesn't matter all that much. It just goes to show that, after all the complaints I have read about the Go1000 in Australia since I bought my unit (and there are way too many to count), I will buy a Garmin next time. I cannot and will not recommend the Go1000 to anyone - it is an inherently flawed unit and no software updates will fix it.

Wayne

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Staff
Ditte
Posts: 1,613
Registered: ‎07-06-2011
Location: Netherlands;

Re: battery not charging g1000

Hi Wrobo,

If your device is having battery issues, then please get in contact with support so they can help you. :smileyhappy:

All the best,
Ditte
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Neophyte Explorer
wrobo
Posts: 8
Registered: ‎21-03-2011
Location: Australia;

Re: battery not charging g1000

Thanks Ditte but as I said, following all the negative comments I have read about people trying to deal with dead batteries with TomTom service and the fact that I only use it in the car when connected, I have no desire to try to fix this 18+ month problem. Given the incredible amount of problems that the Go1000 had on it's debut in Australia with an extensive delay on maps etc, I find it almost amusing that all this time later there are so few, if any, positive comments on the Go1000 on these forums. Also as I said once this has finally annoyed me enough I will GO Garmin.

 

P.S. I have just found that your spell checker thinks GO100 is **bleep**;s and does not know the word Garmin - says alot does it not.

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