GO 800 / 1000 / 2000 / Via / Start 20 and 60 Series (MyTomTom)

[scorpio1966]

hi evryone ,

i have  tomtom go live 1005 europe and i am having trauble with the advenced live guidens.

can anybody help please. 

i checked the line emages and still the same .

manythanks

[Zsolt Elite Voyager]

Try to do a factory reset, and then a soft reset as well. Factory reset will re-set everything to the same stage as it was bought.

[scorpio1966]

hi thanks ,

i have done that but still the same maybe i have an old map thas whay doesnt show the live guidenes.

[scorpio1966]

hi there

i do not know if this has anything to do with my old map or not ,please if anybody  there in the know ,let me know please

i have done the reset ,but still the same.

thanks in advance

[Zsolt Elite Voyager]

Which map version do you have?

Edit: Also don't forget, there are no images everywhere. Try to plan a route from Brent Cross to Luton Airport, and play the route demo. It supposed to show some. 

[scorpio1966]

Hi

The map  I have is 13 months old ,I just got to buy new one and see what happen after that.

 Thanks for your help

[scorpio1966]

Hi

I know I can't see line guidance in London, but I managed to run a demo to the motorway,  nothing happening still the same.

[Zsolt Elite Voyager]

Are you sure it is switched on in your settings? Try to switch it off, run the demo again, and try to switch it back on (the ALG, not the device), and try again.

If none of these work, try to call customer services. Maybe your map doesn't have ALG somehow.

[scorpio1966]

Hi

I am downloading the map,I will let you know after that .

It is says 6 hours my be tomorrow morning.

Anyway ,I hope everything goes as it should

[Zsolt Elite Voyager]

Make sure that your computer won't go on stand-by or switching off.