17-04-2012 10:38 AM
Couldnt really see where to put this, but wondering if anyone can help anyway. I bought the VIA 120 last week, and came on here yesterday with the GPS issue which Ive now finally sorted. Once regisitered, it gave me a welcome voucher for £8 which, as some might know, basically gets you a "voice" for your satnav. Now Ive put the voucher code in, but it takes me to a page to pay, where by you can only click on a card to put your details in, however as the voucher covers this I dont need too but I cant get any further. Anyone have any idea about how to get around this?
Solved! Go to Solution.
17-04-2012 02:30 PM
23-04-2012 11:15 PM
25-12-2012 10:31 AM
i just got the xxl classic for christmas and recieved a voucher. I attempted to purchase 3 voices for my tomtom which came to a total that was over the voucher amount (i assume i will pay the excess) but whenever i try to redeem the code it says it is incorrect, i am aware it is case sensitive and have tried everything.
25-12-2012 10:37 AM
Welcome to the forum!
Please call customer support. They can help:
15-03-2013 12:10 AM
How soon should this voucher be issued? I purchased a new Start 20 yesterday, connected to mytomtom as soon as I got it out of the box and not yet received any emil from Tomtom with my voucher code. I have downloaded the updates today but still not received any voucher.
15-03-2013 09:46 AM
You should have already received your voucher. Best is to contact customer support. They can check this:
2 weeks ago
Contact the TomTom Support Team
TomTom Live Services
MyTomTom Support Application
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