25-06-2012 08:52 PM
Perform a full reboot (all settings are kept):
Press and hold the power button for 15 - 30 seconds untill a drum roll sound is being played. Wait untill the navigation device displays the navigation screen.
If not already done, download the myTomTom Support Application and install the most recent navigator version including any available updates:
TomTom Live Services
MyTomTom Support Application
Signature originally created by Stefan