GO 800 / 1000 / 2000 / Via / Start 20 and 60 Series (MyTomTom)

[dgriffit]

Why do I keep getting "Cannot load user management module" messages and similar, every time I want to see any account details or look at my content?

[YamFazMan]

Hi

You need to clear your browsers cached pages in IE9 press CTRL/F5

different browser have different key combinations ( Google "clear internet browser cache" ).

ATB YFM

[Zsolt Elite Voyager]

@dgriffit: Which browser did you try with?

[YamFazMan]

Hi

What a coincidence turned on MyTomtom this morning and got "Cannot load user management module"

You would think the software would collect the error messages and translate them into human speak instead of computer speak.

Still Ctrl/F5 sorted it

Microsoft Internet Explorer
Use the following keyboard shortcuts to clear the browser's cache.
Ctrl-F5

Firefox:
Use the following keyboard shortcuts to clear the browser's cache.
Windows: Ctrl +Shift+R
MacOS: Cmd+Shift+R

Safari
Use the following keyboard shortcut to clear the browser's cache.
Alt-Cmd-E

Chrome

1. Click the wrench icon on the browser toolbar.
2. Select Tools.
3. Select Clear browsing data.
4. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
6. Click Clear browsing data.

 ATB YFM