GO 800 / 1000 / 2000 / Via / Start 20 and 60 Series (MyTomTom)

[TT-user]

Today we have no GPS signal anymore. I try to download an update, to set the TomTom back to fabrics installations and I've tried to reset the TomTom, but nothing works. What is your suggestion? We hope we can fix it.

[Mjsmith]

Me too I was up north and live down south i thought i would never ever get lost with my brand new via 125

[hulovav]

Greeting from Germany. We have the same problem, no GPS signal. I have downloaded new maps, restarted many times my navi, but nothing. Can anybody HELP?

[Zsolt Elite Voyager]

St.pid question, but is there maybe some strong Sun flare or something? It shouldn't cause trouble really in a coverage like this, but who knows.

[hulovav]

Thank you for your answer. It was helpful.

[Woosh]

I've had the same problems today in the UK. Still no GPS signal all the way home (200 miles)

[Zsolt Elite Voyager]

@hulovav: Was it or was it not, yet a valid point. 3 different countries, most probably you all have different units on different software. What are the chances that it is due to TomTom (as the company)?

[Woosh]

I'll try mine again in the morning and see what i get

[jcsshane]

So get this ~ I was talking to the "Help Desk" tech support people - They said they are aware of the satelite problem and are working on it now.  I explained that I have 2 older model TomTom units and that they are working just fine.  So it would not be a satelite issue but a software issue on the new units.  He kept saying it was a satelite issue and not a software issue - Pretty much a crock!

I have rebooted my unit {Holding the off button down for about 20 sec. until it reboots} on my VIA model - Seems to work most of the time - Man I hate being lied to by those nerds!

jc

[Zsolt Elite Voyager]

How would TomTom work on a satellite issue? They send the guys up