05-07-2012 07:39 PM
i've updated my TOmTom 1005 (12.035.991250.74) and now I gert mapshare announcements in MyTomTom. When I download them and install them on my TomTom I get after one minute again an announcement a new mapshare Item is available. This new item has the same size (1.4MB) When I downlaod the new one again an announcemnt appears.. are there realy new items or is this always the same one
05-07-2012 07:40 PM
It's a bug in MyTomTom, offering the same mapshare files again and again......
05-07-2012 08:33 PM
Does the myTomTom application still indicate that a new item is available for download after installation? If not then the corrections are installed even though the browser displays a message 'your navigation system is up to date, there are no updates available' (with the mapshare corrections below the message offered as update).
Click on the green myTomTom button on the webupdate page, and click on 'search for updates'. The mapshare corrections update should now not be offered anymore.
TomTom Live Services
MyTomTom Support Application
Signature originally created by Stefan
05-07-2012 11:37 PM
06-07-2012 12:00 AM
If the unit is still connected to your computer,disconnect it.
Click the TomTom hands logo on your task bar and select
Settings/Cache/Empty the Cache.....Then close MyTomTom.
Now,reconnect your device and turn it on.....MyTomTom should self open
and you shouldn't see the update being offered any longer(unless there's a new update of course but
if you already downloaded it today you should be all set) remember,you can get Mapshare corrections as much as everyday
but it should only be once each day.
If it does still show up you can open a trouble ticket with TomTom CS but I believe they know about a bug causing this for
some customers and are currently addressing it....
06-07-2012 01:56 AM