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New Traveler
oldphart
Posts: 1
Registered: ‎12-03-2012
Location: Australia;
Accepted Solution

GO Live 2050 world shows as GO Live 1005 in MyTomTom

My newly purchased Go Live 2050 is showing as a GO Live 1005 in the Popup window from the tray in MyTomTom.  My OS is Windoze Vista.  The driver is installed OK and my device is apparently connecting OK.

 

Is this actually a problem or is it just that my device is very new on the market and MyTomTom hasn't caught up yet?

 

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Zsolt
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Registered: ‎16-10-2011
Location: United Kingdom;

Re: GO Live 2050 world shows as GO Live 1005 in MyTomTom

[ Edited ]

I think the 2050 is a re-badged 1005. I might be wrong. As long as it does what was promised and updates fine, no worries yet.


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Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




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Lupus1
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Registered: ‎21-09-2011
Location: Germany;

Re: GO Live 2050 world shows as GO Live 1005 in MyTomTom

Hi,

 

the 2050 is the Australian equivalent of the European 1005 and the American 2535. Those devices are all the same and are just called differently on different countries.

 

 

Regards

Lars.

____________________________________________________

TT XL•S LIVE IQ Routes Edition (Text-to-Speech) | TT Start 60

map/Europe_North 875.3613 | map/Europe 905.4787
TT Home 2.9.5.3093 | MyTT SA 3.2.0.699
Navcore 9.510 | Navcore 12.055
Win7 32bit Professional


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I'm no TT employee but just a customer trying to help
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Neophyte Traveler
mikewombat
Posts: 3
Registered: ‎21-05-2012
Location: Australia;

Re: GO Live 2050 world shows as GO Live 1005 in MyTomTom

I've just wasted precious hours on this problem.  A note on the packaging would certainly help

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Neophyte Traveler
mikewombat
Posts: 3
Registered: ‎21-05-2012
Location: Australia;

Re: GO Live 2050 world shows as GO Live 1005 in MyTomTom

I've just wasted precious hours on this problem.  A note on the packaging would certainly help


Lupus1 wrote:

Hi,

 

the 2050 is the Australian equivalent of the European 1005 and the American 2535. Those devices are all the same and are just called differently on different countries.

 

 

Regards

Lars.


 

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Zsolt
Posts: 12,319
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Registered: ‎16-10-2011
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Re: GO Live 2050 world shows as GO Live 1005 in MyTomTom

What was the problem?


Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
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Neophyte Traveler
mikewombat
Posts: 3
Registered: ‎21-05-2012
Location: Australia;

Re: GO Live 2050 world shows as GO Live 1005 in MyTomTom

One likes to know that one is downloading and installing the appropriate software.  A 1005 sounds like a way earlier model though I now know it to be the same.  While we're on the subject the instructions for logging on and installing free updates could be clearer.  I at one stage stumbled into a request for an activation code I don't have.

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Zsolt
Posts: 12,319
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Solutions: 374
Registered: ‎16-10-2011
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Re: GO Live 2050 world shows as GO Live 1005 in MyTomTom

I see. Thought there was a problem due to it being recognized as 1005. There is lack of documentation in the box, but most of the questions are answered in the Support section.


Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
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Neophyte Explorer
Madmax
Posts: 8
Registered: ‎28-08-2011
Location: Australia;

Re: GO Live 2050 world shows as GO Live 1005 in MyTomTom

You are kidding!!! the 2050 / World is a 1005, thanks Lars.

It would be nice to have known that months ago, maybe I should have logged on too instead. :smileyfrustrated:

 

I gave up in November looking for the answer.

 

PeterM.

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Prominent Wayfarer
wayne26
Posts: 111
Registered: ‎24-03-2011

Re: GO Live 2050 world shows as GO Live 1005 in MyTomTom

Hi All

 

 

Is this te popup box you are worried about. It works ok on my setup. If it is someting else let me know and i will check on mine.

 

 

tomtom 5.JPG


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New Device "TomTom GO LIVE 2050 World"

Old Device "Go 930"
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