02-07-2012 02:49 PM
02-07-2012 06:37 PM
02-07-2012 10:53 PM
Thank you for you assistance.However, regrettably, having done all that you suggest the notified updates will not still download. The reality is that having paid for technical support I should receive it from TOM TOM and not have to rely on help from forums. Having a contact number that is unavailable is inexcusable.
03-07-2012 12:01 AM
Cheaper than 0845
020 7387 5444 Select Option 1 from the 1st menu and press 0 (zero) at the next menu when you are given options to log an issue with TomTom. You are now put through to the same menu that the 0845 number reaches.
03-07-2012 10:55 AM
Brilliant ! Iwas able to get straight through to a TOMTOM technichian who quickly solved my problem which was that Firefox
did not recognise the download command. Internet Explorer did and my TOMTOM is now up to date.
Thank you for the tip.