22-07-2012 09:48 AM
I have a Go 2505 and when I connect to My Tom Tom, I get a message that there is a download waiting for me and eventually, it tells me that the download is something called "Version 12.035". I select the itemn & click on the download button but nothing seems to happen. The next time I connect to My Tom Tom, I get the exact same messageLooking at "About my device" on the untiu, it appears that I am running version 11.037.920860.74 and my Map version is v890.4221. What is the proper procedure for downloading V12.035?
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22-07-2012 12:03 PM
25-07-2012 10:47 AM
Try to change the internet port number in the myTomTom application:
TomTom Live Services
MyTomTom Support Application
Signature originally created by Stefan
26-07-2012 10:38 PM
Thanks for getting me thinking onin the right direction. It turned out that I was making two errors when I attempted to download the update:
1) I was trying to perform the download usinog Safari and Chrome instead of the latest version of Firefox
2) I needed the latest version of Adobe Flash Player in Firefox from: http://get.adobe.com/flashplayer/
After I used those changes, I was able to perform the download and install without any further difficulty