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Apprentice Traveler
walkergeoff
Posts: 2
Registered: ‎18-01-2012
Location: United Kingdom

Clear cache

How often should I clear the cache of my Start20?

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Bogi
Posts: 894
Kudos: 195
Solutions: 42
Registered: ‎03-03-2011
Location: Germany

Re: Clear cache

I guess you are talking about the cache of MyTomTom ? If so, only if you have problems and need to completely redownload content you already have downloaded but couldn't properly be installed.

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Apprentice Traveler
walkergeoff
Posts: 2
Registered: ‎18-01-2012
Location: United Kingdom

Re: Clear cache

Thanks for the reply.  I got my Start 20 and there was a problem with the download (corrupt Speed Camera file according to Tech support).  They told me to clear cache on the My TomTom but I did think it was a cache on the TomTom.  Thanks for letting me know that it is actually a cache related to the My TomTom software and that I don't need to do it again.

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New Traveler
colliemac
Posts: 1
Registered: ‎23-05-2013
Location: Canada

Re: Clear cache

having difficulty having my computer recognize my device. wanted to clear cache but don't know how.

 

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Elite Voyager
Elite Voyager
dhn
Posts: 10,958
Registered: ‎01-03-2011

Re: Clear cache

If you have a Nav 3 device, it's done by clicking on the desktop's icon for MyTomTom-->settings-->cache-->clear cache and save the settings.

 

But, if you do have a Nav 3 device (or even a Nav 2 device that uses Home 2), try a drum reset on the unit by holding the power button for about 20 seconds till you hear the drum sounds.

 

What device do you have?

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