12-02-2013 02:45 PM - edited 12-02-2013 02:46 PM
Welcome to the site.
In the <Setting menu>
Tap left cursor twice
Tap Battery savings
Select Device switches on with power
Un-select Device stays on when external power is lost.
Help others identify useful content :-
- If someone posted something that was helpful? Click the Kudos button.
- If someone answered your question? Click Accept as Solution.
Also have you tried clicking on the button at the top of the forum page ???
World phone numbers to contact Customer support :- Phone-numbers.
Other ways to contact TomTom Support :- How-to-Contact-support.