Master Explorer
Gerry1
Posts: 41
Registered: ‎25-07-2011
Location: United Kingdom;

Re: Application v12.035 available in MyTomTom - Free Daily Map Changes

Anybody know why does my 1005 Europe keeps telling me that I have one item for download (1.5MB)?  The update apparently goes in successfully and then there's another message that an update of the same size is available. I gave up installing them after 6......Is this a fault or are so many updates really available? The device was last connected yesterday. If it's the latter why doesn't my tomtom tell me that I have (say) 6 updates available instead of individually?

 

Can anybody advise please?

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Stefan
Posts: 4,518
Kudos: 932
Solutions: 198
Registered: ‎06-03-2011
Location: Belgium;

Re: Application v12.035 available in MyTomTom - Free Daily Map Changes

I also had this, try the following:

 

  • Close the internet browser;
  • Click on the myTomTom icon in the system tray;
  • Click on the button 'settings';
  • Click on the 'cache' tab;
  • Click on the button 'clear cache';
  • Click on 'save settings';

myTomTom automaticly close and restarts, is the program still indicating that a update is available?

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Master Explorer
Gerry1
Posts: 41
Registered: ‎25-07-2011
Location: United Kingdom;

Re: Application v12.035 available in MyTomTom - Free Daily Map Changes


Stefan wrote:

I also had this, try the following:

 

  • Close the internet browser;
  • Click on the myTomTom icon in the system tray;
  • Click on the button 'settings';
  • Click on the 'cache' tab;
  • Click on the button 'clear cache';
  • Click on 'save settings';

myTomTom automaticly close and restarts, is the program still indicating that a update is available?


Hello Stefan,

 

Doesn't work unfortunately, as soon as my tomtom reconnects, the icon turns grey with the blue arrow pointing down, ie an update is available,.

 

Gerry

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Zsolt
Posts: 12,455
Kudos: 1,390
Solutions: 377
Registered: ‎16-10-2011
Location: United Kingdom;

Re: Application v12.035 available in MyTomTom - Free Daily Map Changes

Try a different browser, install the latest Java and Adobe Flash Player, and we'll see.


Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
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Revered Voyager
YamFazMan
Posts: 1,907
Registered: ‎27-05-2011
Location: United Kingdom;

Re: Application v12.035 available in MyTomTom - Free Daily Map Changes

Hi

 

Ahhhhhhhhh I had 6 downloads morning

 

ATB YFM

Help others identify useful content :-
- If someone posted something that was helpful? Click the Kudos button
- If someone answered your question? Click Accept as Solution

Also have you tried clicking on the Support button at the top of the page ???
Also If it's knowledge you seek Google is your Friend.
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Renowned Trailblazer
Renowned Trailblazer
big
Posts: 113
Registered: ‎08-06-2011
Location: US;

Re: Application v12.035 available in MyTomTom - Free Daily Map Changes

I'm shocked and disappointed that the 2D zoom/street name fix wasn't included in the navcore 12 "bug fixes". Any idea if this will ever be addressed? Thanks.

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Novice Explorer
JensJakobDK
Posts: 8
Registered: ‎19-08-2011
Location: Denmark;

Re: Application v12.035 available in MyTomTom - Free Daily Map Changes

Oh no. 12.035 got serioius bugs :-(

 

1. Drove along, added a VIA-point 80 km ahead, the1005 did the replanning, showed the VIA-point on the map, but the route didnt detour from the highway to visit it :-(

 

2. Driving on the highway.

HD traffic showing 23 min delay ahead - BUT DIDNT DETOUR ME!!!

I could see the queue ahead, SO I did a manual detour, and the 1005 kept on trying to get me back on the highway, and into the long que for 1 km or so.

 

3. Set up a route. Avoid highway. After 30 km, I entered the highway deliberately, and changed route options to "fastest route". 1005 kept on trying to get me to detour from the highway.

 

Something is quite fishy about the 12.035 NAVCORE.

 

 

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Zsolt
Posts: 12,455
Kudos: 1,390
Solutions: 377
Registered: ‎16-10-2011
Location: United Kingdom;

Re: Application v12.035 available in MyTomTom - Free Daily Map Changes

Try to do a soft reset. It is recommended after each update.


Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
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Outstanding Explorer
cjay2412
Posts: 47
Registered: ‎05-02-2012
Location: United Kingdom;

Re: Application v12.035 available in MyTomTom - Free Daily Map Changes

ditte you say This will enable the Free Daily Map Changes on the remaining MyTomTom connected devices what about the Sony xnv I haven't received the update yet still no mapshare

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Novice Explorer
JensJakobDK
Posts: 8
Registered: ‎19-08-2011
Location: Denmark;

Re: Application v12.035 available in MyTomTom - Free Daily Map Changes

Well, it is definately wrong.....

 

I tested again today.

 

I did create a route from Copenhagen to Aarhus (center of town), fastest route.

 

I added a via point, city of Naestved, city center. Fastest route still. 
The tomtom did NOT replan and to visit Naestved.

I added another via point, city of Svendborg, city center. Same same.

So, dear TomTom, something is quite WRONG with the latest update 

 

2012-07-02-869.jpg

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