07-06-2013 11:55 PM
i have just brought a new car a 2010 renault coupe with tom tom sat nav bulit in. i have just removed the sd and put it into my laptop to update it,
i installed the tom tom home and updated the maps the rest of the stuff it advised ( free updates anyway ) as its all automated i just followed the standard process,
after the updates was finsihed it was told to put the sd back in the car and start the sat nav let it boot up then shut it down and then remove the sd card and put it back in the lappy,
i have done all this and now when i put the sd card back in my car the sat nav will not work at all. all i get is the opening screen saying renault tom tom and it stays like that for about 30 seconds and then goes to a screen showing an hour glass and a bar across the bottom as if its installing something, the sat nav just keeps repeating this process though nothing ever changes,
i have tried restoring the sd card from the back up but again i just get the same result as before.
does anyone know whats happened or even better does anyone know how i can fix this issue,
for any help
09-06-2013 10:41 PM
09-06-2013 10:58 PM
i will do the reset but am unsure on a couple of things my tomtom is built into the car so can i just reset the sd card some how, the second how do i know what tomtom i have.
sorry if these are stupid questions.
09-06-2013 11:31 PM
10-06-2013 10:49 AM
perhaps check if any errors were encountered during the update or restore. This is tracked in the log.txt, located in <user directory>\AppData\Roaming\TomTom\HOME\Profiles\<y