13-07-2012 06:18 AM - edited 15-07-2012 11:48 PM
Below is my successful experience in updating Mazda SD card. You DO NOT need to format the card as to what the software asks you to do. DO NOT FORMAT IT or else you will lose your data!
1. Download the latest TomTom HOME (Not MyTomTom). My current version is 2.9 (as of July 2012).
(you may have to select your country, close the window, and then come back here to click the same link again)
2. You have to launch TomTom HOME software first before inserting SD card. Otherwise error message will appear if you insert card first and then launching software (which is how this card is programmed to do and it doesn't work that way). I use Mac and it sees the SD card with no issue by doing it my way. The same goes with Windows user.
3. Create a new account that associates with this SD card. The software should automatically detects that it's a "Mazda Navigation System NB1" SD card.
4. Download the latest update which is actually will be saved in your computer hard drive, not on the SD card yet.
5. After finishing download, your TomTom HOME software will unknowingly disconnect your SD card. Don't panic. Just re-inserting the card back. It will ask you to re-download the same update again. Just ignore it.
6. Go to "More" > "Manage Mazda Navigation System NB1". Click on "Install Items from computer" tab. Then click "Add" button which will physically copying files into your SD card.
7. Take the card out and plug into your Mazda CX-5. Then start your engine. First thing you see is your Mazda is copying files into the system from your SD card. Then the next screen you will see system update progress bar. There's also a graphic indicating not to remove the card while updating. When it's done, your Navigation will shut down and disappear but your XM radio will still be running independently. DO NOT PANIC.
8. Shut down your car engine and restart your car. This is how you physically reboot your Mazda Navigation System (pressing OFF button on your system will not work). Your car is a giant chunk of PC. True story: One day my Mazda Navigation System crashed and froze while I was driving. I had to stop at an emergency lane and shut off my engine completely and then restarted the engine. Then my Mazda Navigation System was back on and working normally again.
9. After rebooting your computer (Mazda CX-5), your Mazda Navigator System is back on and working again. You are done!
Solved! Go to Solution.
13-07-2012 04:35 PM
17-07-2012 10:58 AM
I have updated my TomTom SD card. But I get still the message that my maps are obsolete (more than 9 months old) I have the right to receive the latest maps the first 60 days.
How can I have the latest maps for free? My Mazda CX5 is a new delivered car on 06-25. Or am I wrong?
17-07-2012 09:46 PM
When your navigation system is connected (in your case, the SD card is inserted in your PC's card reader), start TomTom Home and go to the menu bar, 'extra ==> most recent map guaranteed' (might be different wording, I've got a dutch version so not sure if translated correctly).
20-07-2012 03:57 AM
This information will be useful once I know where the SD card slot is located. i just bought a Mazda CX-5 with Tom Tom built in Nav system. I have been reading about how to update the SD card but cannot figure out where the card is and what to do with it. Is it like a USB? Thank you
20-07-2012 04:08 AM - edited 20-07-2012 04:09 AM
If you are driving on the left side, the SD card slot is located on bottom left corner of your steering wheel. First you slide the tiny door to the right. Then, use your finger to push the SD card inward first before it pops outward. Once it's extruded outwardly, just grab it out of the slot. SD card is a lot much smaller than USB and it's a 4GB card.
20-07-2012 04:25 AM
Thanks so much. I will go down and look for the slot now. (I feel so ignorant but have searched a long time for this info). Since it is smaller than a USB, how do I download the maps from my computer (laptop or desktop)? I do not have a Smart Phone.