Built-in car navigation

[normanclanger]

I have a Mazda CX5 which has a NB1 Live navigation system.  The manual says to insert the SD card in a PC, which will allow me to backup & refresh maps via TomTom Home. 

However, I've tried the the SD card with a couple of PCs and a MAC & it isn't recognised by any of them.  I can read other SD cards on any of the test machines I used, but not the Mazda card.

Anyone have any clues?

Thanks.

[mrstrudeau]

I'm having the same issue, my computer will read other SD cards, but not the Mazda Map. Any help would be great....!

[ravnorodom]

You have to launch TomTom HOME software first before inserting SD card. Otherwise error message will appear if you insert card first and then launching software. I use Mac and it sees the SD card with no issue.

[IANJAMES]

I also have the same problem. I tried reading the card on 2 PC's and both refused to read it although other SD cards were fine. Unfortunately after trying several times to get it to read I gave up and put it back in the car but now my Sat Nav can't read the card either so it will be a phone call to Tom Tom on Monday.

Did your card work OK afterwards? 

[ravnorodom · Accepted solution]

Make sure you have the latest SD card reader. Mazda CX-5 SD card is a 4GB card. Old card reader would not recognize it.

[normanclanger]

That's a good suggestion thanks - my current one is a few years old.  Ebay here we come...

[Cazza]

Thanks for that info - helped me out ... need a SD HC reader ... then problem solved

[walkerman]

Just a thanks, I had the same problem with my MX5 (NVA SD8110), I had the matches ready, but a new card reader sorted it.

[amanda86]

My computer is reading the sancard but the TomTom software is not picking up the device.  So cranky - I have a brand new CX-5 and the software has just totally stopped working.

[ravnorodom]

Please go here:

http://discussions.tomtom.com/t5/Built-in-car-navigation/Tips-Updating-Mazda-CX-5-Nav/td-p/278423

I have the whole instruction written down.